Policies
► Check-in/Check-out
- Check-in time: 14:00 (early check-in is subject to availability)
- Check-out time: 12:00 (noon)
► Child Policy
Free of charge up to two children under 12 years old, staying in the parents' or guardians' room and using the existing bedding. Breakfasts will be chargeable (see meal rates below).
Children requiring extra bed or sofa bed will be charged VND 805,000++ per bed, inclusive of breakfast for up to maximum 2 children between 5 and 12 years old. Baby cots are provided free of charge, but this is subject to availability and upon request (++ rate is not inclusive of service charge and applicable taxes).
Free of charge on buffets for children under 5 years old. 50% off on buffets for children between 5 years and 12 years old. 20% off on Gala Dinner buffets for children between 5 and 12 years old. 50% off regular "A la carte menu" for children between 5 and 12 years old with children’s portion; full price will be charged if ordering from the regular “Kids Menu”.
- Children under 5 years old, sharing the same room as their parents and using the existing bedding: free of charge for all the services indicated in the packages (except massage services).
- Children from 6 to 12 years old, sharing the same room as their parents and using the existing bedding: 50% discount on package prices and on other services (except massage services and gala dinner buffets). Extra bed / seat on boat & train will be provided upon availability.